Frequently Asked Questions
Everything you need to know about your Gozney oven and order.
What is the standard delivery timeframe for Gozney ovens?
Standard shipping typically takes 3-5 business days. Larger ovens may require freight delivery, which can take 7-10 business days depending on your location.
Can I use both wood and gas in my Gozney oven?
Many of our models, such as the Dome and Roccbox, are dual-fuel compatible, allowing you to switch between the convenience of gas and the traditional flavor of wood.
What is your return policy for unused products?
We offer a 30-day return policy for items in their original packaging and unused condition. Please note that return shipping costs may apply for large oven units.
How do I register my oven for warranty purposes?
You can register your product on our website using your serial number within 60 days of purchase to activate and extend your manufacturer warranty.
Do you offer financing options for larger purchases?
Yes, we partner with specialized providers to offer flexible monthly payment plans at checkout, making it easier to bring a professional-grade oven home.
Is it safe to leave my Gozney oven outside year-round?
While our ovens are built for durability, we highly recommend using a Gozney-specific weather cover to protect the stone and exterior from the elements when not in use.